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It’s All Relative – March 2017

It’s All Relative – March 2017

There’s lots of talk in town and around the country about the shortage of primary care providers.  Check out the March 10 editorial in the Herald-Republic if you didn’t see it (http://www.yakimaherald.com/opinion/editorials/it-takes-community-to-attract-physicians/article_0fe8cfd2-051d-11e7-b3e8-df1a2ffc2c79.html ) Even people who love Yakima sometimes seem to love to hate it.  Yes…we do have our obstacles to overcome.  But compared to...

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You Light My Fire – February 2017

You Light My Fire Thanks for a great kick-off for Ignite! 90% of you (252 employees) attended one of the Employee Forums on February 1 & 2.  If you’re among the other 29, you can expect an email soon instructing you on how to get credit for attendance by viewing a video of the presentation. 59 of the attendees took the time and effort to write a comment or question.  We will be working to respond to those starting very soon. What I can...

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ACA Impacts – January 2017

ACA Impacts – January 2017

ACA Impacts Senator Patty Murray and her staff are working hard to preserve the gains that the ACA (Obamacare) has brought to our patients. Recently, she reached out to ask us to share some stories about those patients. Statistics are great…and there are a lot of them.  Yakima County has benefited disproportionately from the ACA. We lead the state in terms of the proportion of people who gained coverage through the Exchange (Washington Health...

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Studer Group: Not New – Better

Studer Group: Not New – Better

In the coming months you will see the impact of our engagement with the Studer Group.  At first it might feel like a lot of new stuff.  For the most part, it’s not.  We didn’t select the Studer Group because we wanted a bunch of new and shiny projects.  There are enough of those in health care already.  We have identified goals that we want and need to achieve, but where progress has been slow, or results aren’t what we hoped for, or...

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Studer Group

Studer Group

Our journey with the Studer Group has officially begun.  On October 4, the Leadership Group met with our appointed Coach: Julie O’Shaugnessy. If you haven’t heard of the Studer Group, you probably have lots of questions….such as: Who’s the Studer Group? The Studer Group was founded in 1999 by Quint Studer, to teach important lessons and tools that he developed in his career in health care.  Studer Group is now part of Huron...

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Unique Competency

Unique Competency

We live and work in a world of data.  But not all that can be measured is worthwhile, and sometimes the things that set us apart aren’t easily measured.  You see the reports.  They turn our care into measures….measures of satisfaction, quality, outcomes, events and more.  They compare us to our peers….locally and nationally.  They are important, and we have to pay attention to them. Our patients are paying attention, and...

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