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CEO Corner

MIke Maples, CEO

CEO Corner is an update by Dr. Mike Maples, CEO for Community Health of Central Washington. Dr. Maples talks about the various topics and themes facing Community Health of Central Washington, like culture, statistics & trends, healthcare challenges, growth and change.

You Light My Fire – February 2017

Posted on February 13, 2017 in Ceo Message

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You Light My Fire Thanks for a great kick-off for Ignite! 90% of you (252 employees) attended one of the Employee Forums on February 1 & 2.  If you’re among the other 29, you can expect an email soon instructing you on how to get credit for attendance by viewing a video of the presentation. 59 of the attendees took the time and effort to write a comment or question.  We will be working to respond to those starting very soon. What I can tell you from having read them all is that there is a great deal of anticipation for the change that...

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ACA Impacts – January 2017

Posted on January 6, 2017 in Ceo Message

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ACA Impacts – January 2017

ACA Impacts Senator Patty Murray and her staff are working hard to preserve the gains that the ACA (Obamacare) has brought to our patients. Recently, she reached out to ask us to share some stories about those patients. Statistics are great…and there are a lot of them.  Yakima County has benefited disproportionately from the ACA. We lead the state in terms of the proportion of people who gained coverage through the Exchange (Washington Health Plan Finder) at 47% (100,974 enrollees).  We also lead the state in the proportion who gained...

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Studer Group: Not New – Better

Posted on December 16, 2016 in Ceo Message

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Studer Group: Not New – Better

In the coming months you will see the impact of our engagement with the Studer Group.  At first it might feel like a lot of new stuff.  For the most part, it’s not.  We didn’t select the Studer Group because we wanted a bunch of new and shiny projects.  There are enough of those in health care already.  We have identified goals that we want and need to achieve, but where progress has been slow, or results aren’t what we hoped for, or we’re just plain stuck.  We chose the Studer Group because they showed us the tools that can help...

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Studer Group

Posted on October 10, 2016 in Ceo Message

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Studer Group

Our journey with the Studer Group has officially begun.  On October 4, the Leadership Group met with our appointed Coach: Julie O’Shaugnessy. If you haven’t heard of the Studer Group, you probably have lots of questions….such as: Who’s the Studer Group? The Studer Group was founded in 1999 by Quint Studer, to teach important lessons and tools that he developed in his career in health care.  Studer Group is now part of Huron Consulting, a dominant health care consulting group.  The Studer Group Mission: To make healthcare a...

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Unique Competency

Posted on September 16, 2016 in Ceo Message

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Unique Competency

We live and work in a world of data.  But not all that can be measured is worthwhile, and sometimes the things that set us apart aren’t easily measured.  You see the reports.  They turn our care into measures….measures of satisfaction, quality, outcomes, events and more.  They compare us to our peers….locally and nationally.  They are important, and we have to pay attention to them. Our patients are paying attention, and so are our payers. The metrics fail to define us in some very significant ways.  Often, those...

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CEO Corner

Posted on June 26, 2014 in Ceo Message

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CEO Corner

  Mike Maples, MD CEO We Are Not Now Who We Used To Be Culture is like geology.  It’s changing all the time – sometimes as slowly as continental drift, and at times as quickly as an earthquake reshapes a landscape.  Our culture at CHCW has changed.  There are the obvious and larges changes that happen when we grow and add new services and new sites.  But even at our oldest and most established site (CWFM) the culture has changed.   What is culture?  Culture consists of group norms of behavior and the underlying shared...

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CEO Corner

Posted on January 10, 2014 in Ceo Message

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CEO Corner

Mike Maples, MD CEO A New Year….a New Era Without much fanfare, we are now beginning to see the most anticipated outcomes from the Affordable Care Act (ACA, aka Obamacare).  Those, of course, are the expansions of insurance coverage through the Exchange (aka: Marketplace) and expanded Medicaid. Where do we stand, and what should we expect?  Hard to know for sure, but here are few facts and figures to keep in mind: ¨          Washington’s version of the online Marketplace (wahealthplanfinder.org) worked substantially better...

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CEO Corner

Posted on December 13, 2013 in Ceo Message

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CEO Corner

Mike Maples, MD CEO 1806 West Lincoln Avenue – The history of this address mirrors the history of CHCW in so many ways. This site was chosen as the best and most politically correct option back in 1992.  At that time, Memorial and Providence owned CWFM as a joint venture.  When it came to finding a location for the clinic and residency, each hospital had favored options….in their respective neighborhoods.  It created an impasse, and we needed to get going so that we’d have a home for the residents when they arrived.  Dr. Nancy...

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CEO Corner

Posted on May 30, 2013 in Ceo Message

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CEO Corner

Mike Maples, MD CEO Last year The Board and Leadership of CHCW, as part of the annual strategic planning process, established a goal to assess the needs of our elderly, institutionalized population.  This is an issue that we had been keeping our eye on.  CHCW is one of the few clinics for whom it is routine to care for our patients when they go to a nursing home or skilled nursing facility.  About 10% of patients in Yakima area nursing homes are cared for by CHCW providers (doctors and residents).  Of the approximately 700 patients in...

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CEO Corner

Posted on April 16, 2013 in Ceo Message

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CEO Corner

Mike Maples, MD CEO “I could not agree more.” It’s not all that often that I can say that about an editorial in our local paper. But in the April 10 edition of the Yakima Herald-Republic, they got it right. The headline reads “Education is best tool for county health improvement”. They are referring to the County Health Rankings that were released in March. This is the fourth year that the Robert Wood Johnson Foundation, in collaboration with University of Wisconsin, has issued the report that ranks health...

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